Frequently Asked Questions


What is a load test, and why do I need to have one?

What is a Megger test?

Why do I need a yearly service if I have little or no running hours since my last service?

What are the benefits of purchasing a maintenance agreement?

What are the problems associated with water, bacteria and other contaminants being in my fuel storage tank?

What is CSA C282-05?

 

FAQ - Answers

Q. What is a load test, and why do I need to have one?

A. Regular resistive load bank testing is the only way you can make sure that your standby generator will always operate, especially when you need it the most. The annual generator full load test is required by the Canadian Standards Association (CSA) specification for the maintenance and testing standard of Emergency Power Supply for Buildings. This specification is identified as CAN/CSA-C282-05. Load testing investigates your generator at your specified full load. Using load banks we are able to place your generator under full load and keep it there for the duration of the test, approximately two hours.   A resistive load bank is a like a giant hairdryer. The large banks of resistors inside are capable of producing a consistent load on the generator while a large fan cools the resistors. This test proves that the generator can perform at full load successfully. If the generator has any deficiencies, they usually surface during this test.

^ page up


Q. What is a Megger test?

A. Using a megohmeter we test the insulation capacity of the windings in the generator. A Megger test should be performed every five years, even if the generator is located in an enclosed area with low humidity. The test will spot insulation break down problems before extensive loss of insulation occurs, rendering the alternator useless.   

^ page up

Q. Why do I need a yearly service if I have little or no running hours since my last service?

A. Even though your generator is not running that often, there are still elements at play that cause the breakdown of engine fluids. Oil exposed to oxygen will breakdown, fuel will separate, and battery strength will diminish.

^ page up

Q. What are the benefits of purchasing a maintenance agreement?

A. A preventative maintenance agreement with Harper Power Generation will provide you with peace of mind knowing that your generator is properly maintained. You will be reducing the risk of a no start situation in the event of a power failure. Additional benefits include, 24/7 emergency service, compliance with CSA standards, a full detailed report for your records, extended life of your equipment, and a significant reduction in emergency calls.

^ page up

Q. What are the problems associated with water, bacteria and other contaminants being in my fuel storage tank?

A. Contaminated fuel can cause a number of different problems depending on the form of contamination. To learn more about common types of contamination and the problems that they can cause click on  Anatomy of Fuel in Storage.

^ page up

Q. What is CSA C282-05?

A. C282-05 is a Canadian Standards Association standard that applies to the design, installation, operation, maintenance, and testing of emergency generators and associated equipment for providing an emergency power supply to electrical loads in buildings and facilities when the normal power supply fails and an emergency power supply is required by the National Building Code of Canada (NBC)

^ page up